Participants Tab

Use the Participants tab to manage additional contacts and leads who are associated with an activity.

By default, when a contact or lead is added on the General tab, the contact or lead is automatically added to the Participants tab as the primary. If you select a different primary on the Participants tab, then the General tab is updated with the new primary contact or lead. Both contacts or leads remain on the Participants tab unless they are removed using the Delete button.

If the Show history for all participants option is not selected, then you will see a history item for only the primary participant. See "Setting Activities Options"for more information.

If you add a contact who is associated with an Infor CRM user to the Participants tab, then the associated user is automatically added to the Availability tab, so you can see if the user is free or busy. If an Infor CRM user associated with a contact is added to the Availability tab, then the contact is added to the Participants tab.

If an Infor CRM user associated with a contact is added to the Availability tab, then the contact is added to the Participants tab. If you add a contact who is associated with an Infor CRM user to the Participants tab, then the associated user is automatically added to the Availability tab, so you can see if the user is free or busy.

When you add a contact or lead to the Participants tab the activity will appear on the Activities tab on the associated contact and account detail views or lead detail view.

How Do I?

Open the Participants tabClosed
Add one or more contactsClosed
Add one or more leadsClosed
Add contacts and leadsClosed
Change the primary contact or leadClosed
Assign a role to a participantClosed
Indicate the participant is an attendeeClosed
Remove a contact or leadClosed