Understanding the Available Buttons

Many features in the Infor CRM Web Client are accessed through buttons. The following list shows each of the buttons available, and describes the action each button performs. When you drag your mouse across a button in the Infor CRM Web Client, a tool tip explaining the button function appears. Buttons are referred to by their tool tip.

Button Tool tip or Description Event
Account Service information Click this button to open the Account Service Information dialog box.
Add, Associate Click this button to add or associate an item.
Add Condition Click this button to add another parameter to the Lookup on the List or Detail views.
Add URL Click this button to attach a Web address URL.
Associate Click this button to associate an item.

Calendar

Click this button to select a date and time.
Complete Click this button to complete an activity.
Copy Information to the Clipboard Click this button to copy contact information to the Clipboard.
Delete or Remove Click this button to delete or disassociate an item.
Edit Click this button to edit information.
Edit Form Click this button to open the Web Form Designer. Only users with the appropriate role can access this feature.
Ellipsis Click this button to open a multi-select pick list.
E-mail Click this button to open a new e-mail message.
Expand Click this button to view additional information in a list row.
Find Click this button to perform a lookup.
First Click this button to view the first record in a group.
Help Click this button to open Web Client Help.
Last Click this button to view the last record in a group.
List View Click this button to switch to the list view.
MapQuest Click this button to open MapQuest using the current address information.
Mark this item as useful Click this button if you find a solution helpful, but are not pasting it into your ticket.
Maximize pane Click this button to maximize the size of the window pane.
Minimize pane Click this button to minimize the size of the window pane.
Move Click this button to move a contact to a different account.
Next Click this button to view the next record.
Previous Click this button to view the previous record.
Refresh Click this button to refresh the list of records in a list view.
Remove Condition Click this button to remove a parameter from the Lookup on the List or Detail views.
Reset Click this button to clear any changes you've made since the last update.
Save Click this button to save your changes.
SpeedSearch Click this button to open SpeedSearch.
User Date Stamp Click this button to put a user name and date stamp in your ticket notes.
WWW Click this button to go to the account's Web site.

Related Topics

Understanding Your Workspace