Managing and Selecting Templates
You can use the Manage Templates or Select a Template dialog box to access the Public and Private templates that are available to you.
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When selecting templates for leads select only templates that end with "(Lead)".
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How Do I?
Open the Manage Templates or Select a Template dialog box
.- On the Write menu, select Templates.
Create a new template
Edit a template
Set or update the Properties for a template
Copy a template
Delete a template
Release a private template to another user
- In the Private Templates list, click the Letter, Fax, or E-mail folder to expand the list of templates.
- Right-click the template that you want to change. From the shortcut menu, point to Template Type, and then click one of the types.
The default types are: Letter, Fax, E-mail.
Preview a template
- Select a template from the list, and then click Show Preview.
A secondary window opens displaying the Subject text, Attachment information, and body of the template. - To preview the template with merged data, select the Show Template with Merged Data check box.
- To hide the preview, click Hide Preview.
Right-click on a template name to access the shortcut menu (Collapse All, Expand
All, New, Edit, Properties, Copy, Delete, and Template Type).
- A system administrator can add a custom template folder by adding a new item to the Template Types pick list. For more information, please contact your administrator.
- System Administrators - Please see "Adding an Item to a Pick List" in the Administrator Help or in the Infor CRM Web Client see the Pick List "Items Tab" topic for detailed steps about adding an item to a pick list.
Related Topics
Using the Template Editor
Templates Overview